Call Center Agent

Company Overview:

Every opinion counts—and yours could help shape what comes next. At the heart of our platform is a simple idea: everyday voices deserve to be heard and rewarded. Through collaborations with research partners nationwide, we connect participants with paid studies that fit their lifestyle. Most opportunities are online, making it easy to join from anywhere.

Role and Responsibilities:

When you join, you'll be asked to:

• Engage in market research through focus groups, testing sessions, or interviews.
• Fill out surveys and join guided conversations on products, services, or experiences.
• Provide early feedback on new concepts, apps, or tools before they hit the market.
• Be punctual and prepared—logging in or arriving 10 minutes early is encouraged.

Required Skills and Experience:

• Clear communication and the ability to stay on task.
• Access to reliable internet and a device with a camera.
• Open to all—no prior experience needed to qualify.

Preferred Qualifications:

• Comfort with speaking in a group or one-on-one setting.
• Curiosity about how products are built, marketed, or improved.
• Availability to take part in multiple sessions over time for bonus earnings.

Compensation and Benefits:

• Earn between $75 and $150 for most sessions lasting around an hour.
• High-paying projects may offer $300 to $750, depending on duration and format.
• Remote and on-site opportunities available depending on the study.
• Flexible schedule—choose which studies work best for you.
• Try new products before they’re released and get free samples.

Salary: Up to $750 per week

About Apex Focus Group:

Apex Focus Group connects real people with real research. We work with brands and agencies to gather authentic feedback that guides product development, marketing strategy, and more. Our mission is simple: help people earn while their voices help shape the future.

FAQ's

What skills are needed to work at Apexfocusgroup?

Must have strong analytical and planning skills with keen attention to detail and meticulous data entry skills. Strong customer and patient focus with a clear understanding of HIPAA requirements.

What is a Focus Group in customer service?

A focus group is a face-to-face meeting with a sampling of customers that helps you learn about their needs and perspectives. Focus groups also enable your customers to find out more about your company. Focus groups are not a substitute for understanding market problems, but they can supplement the process.

What is apex focus group company?

We help connect anyone who likes to get paid for providing their opinion with market research opportunities. Industry Market Research. Company size 11-50 employees. Headquarters Marietta, Georgia.

Do you need experience to work in customer service?

This role requires strong communication skills, patience, problem-solving abilities, and a customer-centric mindset. Even without direct experience, you can demonstrate these qualities through other aspects of your life, such as volunteer work, extracurricular activities, or previous jobs in unrelated fields.